Service Location

Here you can select service location In-factory or At customer depending on where the service shall be performed. When selecting service location In-factory you can arrival report the service to see when the service object arrives. You can enter a goods location during the arrival reporting. When you select In-factory it is appropriate to enter instructions to the customer such as where and when the service object should be sent. This is made under the button called External comment. The external comments will be printed on the forms. However, this can be determined by the form setting Show external comment/description.