The Edit Service Window

You open the window by using the alternative Edit service in the Info Menu, when right-clicking on a service task in the calendar view. At the top of the window you will see information about the service task.

In the lower portion of the window you can change work center. You can also update the start and finish time as well as the time consumption. If the Scheduled box has been checked, the time will be calculated according to the technician's schedule. If no technician has been entered on the service task, the time will be calculated according to the basic schedule configured in the settings General schedule start for service technicians and General schedule end for service technicians. If the Own end time box has been checked, the technician's schedule can be overridden and a later finish time for the service task can be entered. You will see the service technician's calendar list and schedule by using the button .

The service technicians are shown in a table where the technician/technicians who are selected for the service task are checked. You can select one or several service technicians for the service task as well as change technician. This is made by checking/unchecking the box to the left of the service technician. In the lower portion of the window you can change the capacity factor.