E-mail settings

Here you can register the details of the e-mail server used by the webshop to send e-mails. This information is used in order to send order confirmations and login details, etc. to customers. Check to ensure the e-mail settings are working properly. It is important to notify your IT Department that the e-mail settings in the webshop must be updated, if anything changes. Fully functioning e-mail is an important component of the webshop.

E-mail method

By using this method you can manually enter e-mail settings for SMTP.

  1. In the E-mail server field, enter the name of the e-mail server.
  2. In the Port field, enter the required port.
  3. In the Sender name field, enter a sender name for e-mail messages.
  4. In the Sender address field, enter the sender address to be used by the webshop.
  5. In the User name for the e-mail account field, enter the user name for the e-mail account.
  6. In the Password for e-mail account field, enter the password for the e-mail account.
  7. In the Recipient address for admin field, enter the e-mail address for admin.
  8. In the E-mail address to which submitted e-mail forms are sent field, enter the address for contact forms.
  9. Check Use SSL encryption if this is used.
  10. Save.
  11. Click Test the settings to make sure everything is working as intended.

By using this method you will use the settings entered in Monitor G5 under System settings | System overall | E-mail.

  1. In the Sender address field, enter the sender address to be used by the webshop.
  2. In the Recipient address for admin field, enter the e-mail address for admin.
  3. In the E-mail address to which submitted e-mail forms are sent field, enter the address for contact forms.
  4. Save.
  5. Click Test the settings to make sure everything is working as intended.

You must select this method if you are using Exchange Online (part of Microsoft 365) to be able to send e-mail from the webshop. In the Users procedure in Monitor G5 you have to configure the user for webshop, and set Method for e-mail to Server based, via Microsoft Exchange Online. This webshop authenticates with this user. The user has an API license. Please read more about this setting in the Monitor G5 online help, the section Activate OAuth 2.0 with Azure Active Directory. Please note! A new session has to be created in order for the new settings for the webshop's API users to work. You do this by starting the Logged in users procedure and delete the session that the webshop use. The webshop itself creates a new session when it is logged out, and the new e-mail settings can then be used.

  1. In the Recipient address for admin field, enter the e-mail address for admin.
  2. In the E-mail address to which submitted e-mail forms are sent field, enter the address for contact forms.
  3. Save.
  4. Click Test the settings to make sure everything is working as intended.