Logging of e-mail

Here you log all e-mail correspondence regarding the customer order.

Both incoming and outgoing e-mails are logged. You can double-click a row to open and read the e-mail, or use a function button to open it in a separate window. There is a function button to create new log records, and at the same time, create new e-mail in your standard e-mail program. There is also a function button you can use to import e-mail from the inbox.

Dir. (Direction)

Here you see if it is an incoming (In) or outgoing (Out) e-mail.

Time

Here you see the date and time when the e-mail message was logged.

From

Here you see by whom the e-mail message was sent.

To

Here you see to whom (name or e-mail address) the e-mail was sent.

Copy (Cc)

Here you see to whom (name or e-mail address) the copy was sent.

Bcc

Here you see to whom (name or e-mail address) the hidden copy was sent.

Subject

Shows the subject row text of the e-mail.