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Registration of New License Key

If a message appear on screen in MONITOR saying that the system needs to be updated, then the administrator can log on to MONITOR and in a special message window (only displayed to the user ADMIN) he/she can then by simply clicking on a button send a request of a new update to the system in question. This request is then sent via e-mail to the delivery department at Monitor ERP System AB. They will then create a new license key and send it. The administrator can then copy and paste the license key in the specific field in the message window.

Follow this instruction if you receive a message on screen saying that the system needs to be updated ("Warning 845"):

  1. Log on as ADMIN in MONITOR.
  2. Click OK in the first message window that is displayed (Warning 845).
  3. In the second message window (MONITOR License Renewer), click on the button Send e-mail. A new e-mail addressed to "license@monitor.se" is then created in your regular e-mail program, containing a request for a new license key and information regarding your System-ID and Company-ID.
  4. Send the e-mail message.
  5. Then click Cancel in the message window (MONITOR License Renewer) and await a reply from the delivery department at Monitor ERP System AB containing a new license key.

When you have received the e-mail containing the new license key:

  1. Select the new license key in the e-mail message and copy it to the Clipboard using Ctrl+C.
  2. Log on again as ADMIN in MONITOR.
  3. Click OK in the first message window that is displayed (Warning 845).
  4. In the second message window that is displayed (MONITOR License Renewer) you should paste the license key using Ctrl+V in the designated field. As an alternative you can enter the license key manually in the field in question.
  5. Click OK to update the system.

In case the license key is not correctly entered a warning will appear saying that the update failed. You have 2 attempts to enter a new license key before the MONITOR session is terminated. You then have to repeat the procedure again as of item 1 above, using the same new license key.

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