Work Days

When you select Delivery reliability, you can choose whether to include all the public holidays in the difference between initial, current and actual delivery period. There are three alternatives:

• All calendar days
• General calendar
• Company calendar

The alternative you choose is a deciding factor for the results, if the initial delivery period or current delivery period appear before a holiday, and the actual delivery period lies after the holiday. You can decide which calculation basis you want to apply.

Example:

A delivery was promised on the Wednesday before Easter, but the actual delivery takes place on the Monday after. According to your company calendar, nobody will be working at your company on that Friday.

Depending on which alternative you choose, you will get three different results in:

1. All calendar days - gives a five day delivery delay (Thursday, Friday, Saturday, Sunday and Monday).
2. General calendar - gives a two day delivery delay (Friday, Monday).
3. Company calendar - gives one day delivery delay (Monday).

Please note. The General calendar is a special calendar created in the Non Payment Days procedure in the Global Settings module. In this calendar you can define additional week days (besides Saturday and Sunday) that you want to exclude.

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