The supplier can send a dispatch advice to the customer via e-mail for the order rows that have been delivery reported. By using the function Send via e-mail, the dispatch advice can be sent after printout of the shipping document when the shipment is given status 4 (Shipped). The dispatch advice can also be sent during printout of the shipping documents by using the function Print. The dispatch advice can also be sent during printout of the shipping documents by using the function Print. You will find both functions in the window function in the Print Shipping Documents procedure. You can also send the dispatch advice from the Dispatch Advice procedure.
The dispatch advice is attached by default to the e-mail message. This is configured under the button Attach XML file under the Info tab in the Update Customer procedure.
How the dispatch advice shall be sent (after or during printout of the shipping documents and whether it should be sent automatically or manually) is determined by the setting Send advising via e-mail, under Fax / E-mail under the System tab in the Settings procedure.