By using the function Send via e-mail, in the window functions in the Register Nonconformity procedure, the customer can send a claim report of the nonconformity to the supplier as an attached XML file in an e-mail message. The default setting is to attach an XML file to the e-mail message along with the PDF file of the report that is always sent. This is configured under the button Attach XML file under the Info tab in the Update Supplier procedure.