Register case

In this procedure you can quickly register new cases.

You must select a Case type. Choose between the following: 10000 – 8D Standard, 1 – Customer nonconformity, 2 – Supplier nonconformity, 3 – Internal nonconformity, 4 – Own nonconformity type.

If you choose 1 – Customer nonconformity, you must enter a Customer. If you select 2 – Supplier nonconformity, you must enter a Supplier.

You can select a Case template among those registered in the Basic data – Case procedure in the Windows client.

You can then complete the other fields in the case as required.

There is a find-as-you-type function in many of the fields, that is, when you start typing you’ll get matches.

Finally, tap Save, to save the case, which will be shown in the Case list procedure.