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General Information about Delivery Reliability

You will find a general description of how to manage lists in MONITOR in the chapter Managing Lists in the System under General in the MONITOR Basics guide.

What Does This Procedure Do?

In this procedure you can load a list of how your company has managed your own deliveries to this customer, and check the delivery reliability of sold parts. You can compare between the current delivery period (which is registered on the order row in the Register Customer Order procedure), and the actual delivery period (which is registered in the Delivery Reporting procedure). You can also compare the initial delivery period and the actual delivery period.

Comment: Packaging parts are not included in the delivery reliability evaluation.

Delivery Reliability

Under the Create tab you classify and select customers based on different alternatives. You can also choose different settings. You can select lists containing different information for each list. Read more about the lists under Printout samples,

You can choose whether to show All deliveries, Only delays or Only too early deliveries. Here you can select which part types and row types that you want to include in the list.

Some companies have agreements with their customers, in which you commit yourself to delivering the goods within a certain guaranteed delivery period. This delivery time should then always be applied to these customer order rows when they are registered. For example, if the guaranteed delivery time is 10 work days, then the delivery period should be set maximum 10 work days ahead in time from the registration date on the purchase order from the customer when you register the customer order. This delivery period is called the Initial delivery period.

If for some reason you cannot fulfill the initial delivery period and have to enter another delivery period on the order confirmation, then that delivery period will be the Current delivery period. When you deliver the customer order row, the actual delivery period is registered. In that case, you can use this procedure to view your delivery reliability by comparing the initial delivery period with the actual delivery period, or compare the current delivery period with the actual delivery period.

You can also choose whether all the weekends and public holidays should be included in the difference between the initial, current and actual delivery period or not.

What Update Options Exist for this Procedure?

In the Delivery Reliability procedure there are no update options, since the information is taken directly from delivery statistics.

Can Any Charts be Displayed?

You can view the Only total list in chart form.

Window Functions

Read more about the Window functions under Window Functions in the MONITOR Basics guide.

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