Nonconformity Type
Here you select the nonconformity type for which you want to register basic data. There are four nonconformity types in the system that are based on four different basic types:
- Customer nonconformity - such as claims or complaints from customers on sold products.
- Supplier nonconformity - such as claims or rejects returned to the supplier on purchased goods or subcontracting parts.
- Internal nonconformity - such as internal rejects or rework on operations, which do not affect a customer or supplier.
- Preventive action – such as actions taken to prevent future nonconformities. These may apply when reviewing the cost of poor quality for several claims, and the conclusion is to create a preventive action to avoid future claims. This can also apply to environmental improvement (betterment) measures, etc.
You can also register own nonconformity types under the Nonconformity types tab. They are based on one of the four basic types. The own nonconformity types can then be selected in this fields