This tab only exists for customer nonconformities. Here you can preview and print the Claim Confirmation document, which is sent to the customer once a claim has been received.
In the document header you will see information about printout date, your reference, our reference and customer's mailing address*. Below the header you will see the customer's nonconformity number, our nonconformity number and administrator. You will also find a box containing information about the customer's part number, our part number, part name, customer's order number, our order number, serial number, quantity on order, customer code, nonconformity date, revision (part) and reported rejects. You will also see the activities that are planned due to this nonconformity. At the bottom of the document you can enter additional texts, see below.
This document can also be sent via a fax program, if you check the Fax box at the bottom, and via e-mail. Also see the Printout Samples. You can choose language for the form which determines the heading texts in the document. You can also enter the number of copies you want to print. Language is updated in the Languages procedure. The form settings are configured in the Form Settings procedure. Own additional texts for this document can be registered in the Form Additional Text procedure. For example, you can adjust the additional text so that the person responsible for quality control will sign the forms.
You will also see the printout date at the bottom of the tab after the document has been printed or sent via e-mail.
* When printing external documents (Claim Report, Confirmation and Response) in the Register Nonconformity procedure, you can change the customer's mailing address before printout. The address is saved to the nonconformity but it can only be seen under the form tabs. You change the mailing address at the bottom of the tab using this button 
.