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The Claim Report Tab

This tab only exists for supplier nonconformities. Here you can preview and print the Claim Report document, which is sent to the supplier once a claim has occurred.

In the document header you will see information about printout date, supplier's reference, our reference and supplier's mailing address*. Below the header you will see our nonconformity number, our order number, your order number, our part number, your part number, part name, delivered quantity, rejected quantity and reject reason (verified reject code).

This document can also be sent via a fax program, if you check the Fax box at the bottom, and via e-mail. Also see the Printout Samples. You can choose language for the form which determines the heading texts in the document. You can also enter the number of copies you want to print. Language is updated in the Languages procedure. The form settings are configured in the Form Settings procedure. Own additional texts for this document can be registered in the Form Additional Text procedure. For example, you can adjust the additional text so that the person responsible for quality control will sign the forms.

You will also see the printout date at the bottom of the tab after the document has been printed or sent via e-mail.

Any comments entered under the Comment button in the bottom right corner, or under the External Comment button under the Register Nonconformity tab, will be printed in this document.

By using the button used for Document Viewer , that you will find next to the Comment button; you can also link external documents to the Claim Report document. These will then be included in the printout or as attachments if the document is sent via e-mail. It is only possible to link external documents if you have installed the supplement MONITOR Document Viewing.

* When printing external documents in the Register Nonconformity procedure, you can change the supplier's mailing address before printout. The address is saved to the nonconformity but it can only be seen under the form tabs. You change the mailing address at the bottom of the tab using this button .